Link to today's presentation HERE
What today’s session is about
- Empathy - learning to deep listen to other people
- Reflection - allows participants to reflect more deeply and identify concrete intuitive insights
- Levels of conversation - how listening can be different things
- Coaching circles - how to coach one another as a group
What we will have done by the end of the session
- Paired up and done an Empathy Walk
- Done some Reflective Journaling on food
- Debriefed on journaling and the empathy walk
- Learnt about the Four Levels of Conversation
- Had an introduction to coaching circles
- Practiced coaching circles
Activity 1 - The Empathy Walk
Please could you:
- Pair up with someone you don’t know
- Read the handout (PDF)
- Spend around 20 minutes doing the exercise
Activity 2 - Reflective Journaling
One Guided journaling leads participants through a self-reflective process. This practice allows participants to access deeper levels of self-knowledge, and to connect this knowledge to concrete actions. It's a personal exercise, rooted in honesty. There is never a requirement to share what you journal.
You can get more information on reflective journaling here.
One Guided journaling leads participants through a self-reflective process. This practice allows participants to access deeper levels of self-knowledge, and to connect this knowledge to concrete actions. It's a personal exercise, rooted in honesty. There is never a requirement to share what you journal.
You can get more information on reflective journaling here.
Lesson: Co-sensing and Levels of Listening
Co-sensing is the early part of the 'U' where the ideas of observing and deep listening are key. You can see a short video about it here.
One of the main ideas about U.Lab is that we slip into old patterns of doing things. And as a result, the solutions we come up with up with run the risk of not properly addressing the problem they want to fix. How we diagnose the problem is a big part of that, We all know how to listen: we do it every day. But listening is a skill. Deep listening is something most of us are poor at if we don't practice. So the point here is to think about listening as, at its deepest, a process of empathy, connection and a shift to something new in the future. There's a great video on levels of listening here. You can also see a concise summary of Theory U here.
Activity 3: Listening Conversations
Think of that conversation you had in the last week around food:
- What level were you operating at?
- What level would you like to be at?
- What benefit would that bring?
Coaching circles are probably the single most effective method in U.Lab for moving from concept to practice. The backbone of coaching circles is a process we call case clinics.
- Casegiver: The casegiver shares their personal aspiration and leadership challenge that is current, concrete, important
- Coaches: Coaches listen deeply - they do not try to “fix” the problem, no matter how tempting it seems
- Timekeeper: one of the coaches manages the time
You can get detailed instructions on how to run a case clinic here. There is also a longish video on it here.
Activity 5 - Check out
RESOURCES:
